SMS / MMS Text Message Marketing Program Privacy Policy

Effective Date: September 24, 2024

Last Updated: September 24, 2024

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect your information directly from you via our face-to-face, in-person, conversation in the store. Personal information we collect directly from you may include first and last name and phone number.

This Privacy Policy (“Privacy Policy”) explains how MK3 Oriental Market. (“MK3 Oriental Market”, “we”, “us”, “our”) may collect, use and share information from or about you (“Licensee” or “you”) when you access and use our services (including alive5), client software applications and websites (collectively the “Services”) that link to or otherwise reference this Privacy Policy. This Privacy Policy is governed by our Terms of Service and incorporates our Data Protection Addendum, if applicable to you. By using the Services, you consent to the data practices described herein. As technology and circumstances change, we will continue to update, modify, and enhance this Privacy Policy for your benefit. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

Our Privacy Policy is our commitment to you that we provide not only the highest quality services and products, but that we understand that you expect us to safeguard the personal and business information that we collect. All of our employees and data processors that have access to and/or are associated with the processing of personal information are obliged to respect the confidentiality of your personal information. To this end, our Privacy Policy allows you to make an informed decision regarding your usage of the Services that we provide.

TYPES OF INFORMATION WE COLLECT
HOW WE USE YOUR INFORMATION
HOW WE SHARE YOUR INFORMATION
LIABILITY FOR ACTS OF THIRD PARTIES
CHILDREN
YOUR RIGHTS AND CHOICES
LOCATION OF YOUR INFORMATION
DATA PRIVACY FRAMEWORK NOTICE FOR INDIVIDUALS IN THE EU, UK, AND SWITZERLAND
HOW WE PROTECT YOUR INFORMATION/ HOW LONG WE KEEP YOUR INFORMATION
UPDATES TO OUR PRIVACY POLICY
PERSONAL DATA OF CALIFORNIA RESIDENTS
CONTACT

1. TYPES OF INFORMATION WE COLLECT

We may collect the following information about you:

Your name and phone number(s).

2. HOW WE USE YOUR INFORMATION

We use this information to provide you with access to our Services; for example, to confirm your order or to share with you cooking directions, ingredients, and recipes. We receive your name phone numbers via face-to-face, in-person, while you are at our location or when you call us on the phone.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

As noted above, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at mk3orientalmarket@gmail.com.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Law Enforcement Agencies, Regulators, Content Protection Organizations, Anti-fraud Coalitions, and other groups to:
protect our legal rights, privacy or safety, and that of our employees, agents, contractors, or other individuals;
protect the safety and security of other users of the Services;
protect against fraud or other illegal activity or for risk management purposes;
respond to inquiries or requests from government, regulatory, law enforcement, or public authorities;
permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages that we may sustain;
comply with the law including with subpoenas, search warrants, court orders, and other legal processes; or enforce applicable terms of service.

Mobile Phone Numbers:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
OPT IN CONSENT: By submitting your verbally giving us your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

4. LIABILITY FOR ACTS OF THIRD PARTIES

MK3 Oriental Market’s accountability for personal data that it receives in the United States under the Data Privacy Frameworks and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, we remain responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.

Although MK3 Oriental Market. will use all reasonable efforts to safeguard the confidentiality of the Registration Data, transmissions made by means of the Internet cannot be made absolutely secure. MK3 Oriental Market.will have no liability for disclosure of Registration Data due to errors in transmission or unauthorized acts of third parties.

5. CHILDREN

Our Services are not directed at children. We do not knowingly collect information from children under the age of 18. As per our Terms of Service, children under the age of eighteen (18) years may not register for our Services. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at mk3orientalmarket@gmail.com so we may delete the information.

6. YOUR RIGHTS AND CHOICES

Communication Preferences and Opt-outs: You may unsubscribe from our text messages by following the opt-out instructions contained in the SMS message.
Access, Correction, and Deletion: You may request access to correct, update, or delete all your personal information by emailing mk3orientalmarket@gmail.com . We will respond to your request within 30 days.

7. LOCATION OF YOUR INFORMATION

MK3 Oriental Market. is located in the United States. From time to time, your information may be transferred to or from other countries. We will take steps to ensure that your information receives an appropriate level of protection.

8. DATA PRIVACY FRAMEWORK NOTICE FOR INDIVIDUALS IN THE EU, UK, AND SWITZERLAND

MK3 Oriental Market. complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
Our organization is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) to ensure compliance with privacy and data security laws.

MK3 Oriental Market. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. MK3 Oriental Market. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov.

Pursuant to the Data Privacy Framework, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the Data Privacy Framework, should direct their query to mk3orientalmarket@gmail.com. If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to mk3orientalmarket@gmail.com.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-US Data Privacy Framework Principles, MK3 Oriental Market. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact:

MK3 Oriental Market.

DBA: Spice Asian Market

2212 Gulf Gate Dr.

Sarasota, FL 34231

Email: mk3orientalmarket@gmail.com

9. HOW WE PROTECT YOUR INFORMATION/ HOW LONG WE KEEP YOUR INFORMATION

We maintain procedural, technical, and physical safeguards for the Services to help protect against the loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide via the Services. These safeguards vary depending upon the sensitivity of the information we collect and store. Please be aware that no security solutions are infallible.

We will keep your information only for as long as it is necessary to fulfill the purposes described above unless longer retention is required or permitted by law, after which we will delete or anonymize it. The period we keep your information will vary depending on your interactions with the Services. For example, depending on the type of Services you use, we may retain your account data for a reasonable period of time after your last activity or after you stop paying for the relevant services. This is to enable you to easily come back and start using the service again. We may also keep a record of correspondence with you relating to the Services you use, for example, if you have made a complaint, for as long as is necessary to protect us from a legal claim. Similarly, when you unsubscribe from our email newsletters or promotional emails, we will keep a record of your email address to ensure we do not send you marketing emails in the future.

10. UPDATES TO OUR PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information needs and practices. If we make any material changes, we will notify you before these changes come into effect at the email address specified in your account or via a notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices and to always remind your Users of changes to our Privacy Policy

11. PERSONAL DATA OF CALIFORNIA RESIDENTS

This section describes how MK3 Oriental Market. manages Personal Information of California residents under the California Consumer Privacy Act (“CCPA”) and amended by the California Privacy Rights Act of 2020 ("CPRA").

This section does not apply to information that is: exempted from the scope of the CCPA; collected in a business context to perform due diligence, provide services to, or receive services from a company or organization; personal information we collect, use, and share on behalf of our clients as a ‘service provider’ in relation to the CCPA.

In reference to the CCPA, California privacy rights include:

Right to Nondiscrimination. You can exercise the rights described in this section free from discrimination prohibited by the CCPA.
The Right to Know. This is information you can request following how we have collected and used your personal information during the past 12 months regarding categories: of the personal information we have collected; sources from which we have collected the personal information; third parties with whom we share the personal information; personal information that we sold or disclosed for a business purpose; third parties to whom the personal information was sold or disclosed for a business purpose; and business or commercial purpose for collecting or selling personal information.
Right to Know Access. You can request a copy of the personal information that we have collected about you over the past 12 months.
Right to Deletion. You can ask us to delete personal information that we have collected from you.
Right to Opt-Out. You have the right to opt-out of any sale of your personal information as defined in the CCPA.

You can exercise your rights under the CCPA. To start we would need to verify your identity and confirm your California residency in order to process your information, access, and manage deletion requests. We may require you to login to an MK3 Oriental Market. system, provide a government-issued ID or other applicable identification, give a written declaration as to your identity under penalty of perjury, and provide any other additional information to confirm your request. Your request may be declined as permitted by law and is not absolute.

You may have an authorized agent make a request of your rights on your behalf upon confirmation of the agent’s identity and our receipt of a valid copy of a power of attorney given to your agent pursuant to California Probate Code. You may also provide your agent with written and signed permission to exercise your CCPA rights, we may require additional information to process such requests to validate your identity as described above.

The categories of personal information we collect, use, and disclose are referenced in the above sections and include:

Identifiers (not including online identifiers), first and last names and phone numbers.

Your personal information is not sold in the typical sense.

The above summary of this section is how we collect, use, and share personal information describes our best practices for the 12 months preceding the effective date of this notice.

14. CONTACT
If you have an inquiry or complaint about this privacy policy or our privacy practices, please feel free to contact us:

MK3 Oriental Market.

DBA: Spice Asian Market

2212 Gulf Gate Dr.

Sarasota, FL 34231

Email: mk3orientalmarket@gmail.com